Consumer VOICE

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Privacy Policy

As a voluntary organization working for protection of consumers rights, we regularly need to collect information from certain members through website, email or paper based communications. The respect of privacy is essential for building a trust-worthy relationship between Consumer VOICE and its member for this Consumer VOICE has made the following provisions for the protection of personal data.

Information Collection

E-mail addresses

We ask subscribers who register for our online services to provide us with their e-mail addresses so we can send them e-mail news briefings. Consumer VOICE does not sell, rent, or lend e-mail addresses of users to anyone. The information from subscribers is not made available to advertisers or anyone else outside Consumer VOICE.


User names and passwords

Each visitor who registers to use this service has a user name and password. Hence, after registration each visitor will be known as member of consumer voice. Member may choose his or her own user name and password.
Passwords are the private property of the member. For reasons of security and privacy, we do not give out passwords to anyone.



If you wish to subscribe to our newsletter, we ask for your contact information such as name and email address. Out of respect for your privacy we provide a way to opt-out of these communications. Users can subscribe or unsubscribe.


Mail this page to a friend

Through this function, you can e-mail the content of a news article to a friend or colleague. In such instances, you are asked to provide your email address (to appear as the message sender) and the recipient’s email address.


Forum Registration

In order to use the Inter-Act forum like Discussion Forum, you must first complete a registration form. You are required to give contact information (such as name and email address) and to choose a username and password. The email address is not disclosed on the forum.


Event registration forms

After registration for any Consumer VOICE event such as “World No Tobacco Day” and “Consumer Rights Day celebration”, you are asked to provide contact information (such as name, email, and shipping address). If there is any cost related to the event, we may request financial information (such as credit card number, expiry date) for billing purposes (See also Credit Card Transactions). Contact details will be used to inform you about the events in detail. To facilitate networking at Consumer VOICE events, we may distribute the list of registrations to the participants. In such cases, we will ask for your authorisation on the registration form.


Public Comments & Members Feedback

The development of Consumer VOICE publications is based on a multi-member process that regularly solicits feedback and comments from member. To ensure required transparency, comments and feedback submitted are generally considered as public record and can be reproduced partly or wholly on this website. After submission of feedback, you will be asked to provide personal details such as name, occupation and email address. Contact details will not be made public and will be used to contact you if we need to clarify your contribution.


Credit card Transactions

To ensure the security of your credit card transaction, we use an intermediary, Ccavenue Payment Gateway, to process your credit card details through a secured connection. Ccavenue returns the transaction status to Consumer VOICE (i.e. whether the charge was accepted by the credit card company) and the name and address of the card holder.


Survey Reports

If you have participated in any survey reports conducted by Consumer VOICE Guidelines. Your contact details will be collected and will remain confidential, Consumer VOICE will not share these with third parties except with your written submission.



A cookie is a piece of data stored on your computer tied to information about you. There are two sorts of cookies: a session ID cookie is temporary and terminates once you close your browser. A persistent cookie is a small text file stored on your hard drive for an extended period of time. It can be removed by following the Internet browser help file directions.


Log Files

Like most standard website servers, we use log files. These files contain information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is not linked to any personally identifiable information. It is used to produce statistical reports to monitor the website and analyse trends.


Updating/Deleting Personal Information

You can communicate any change in your personal details or request for removal from our database by contacting the Consumer VOICE at


About Links

This website contains links to other sites. Please note that Consumer VOICE is not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of websites that collect personally identifiable information.


The information and services

The information and services included in or available may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The may make improvements and/or changes at any time.

The does not represent or warrant that our service will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available, are free of viruses or other harmful components. We do not warrant or represent that the use of the store or the materials made available, will be correct, accurate, timely, or otherwise reliable. The shall have no liability to you for any interruption or delay in access to the site irrespective of the cause

The information, services, products and materials contained in this store are provided on an “as is” basis without warranty of any kind. The hereby disclaim all warranties and conditions with regard to the service, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

No advice or information, whether oral or written, which you obtain from us shall create any warranty not expressly mentioned.

Price, discounts, schemes, promotions and availability of information/data are subject to change without notice.

You understand and agree that any material and/or data downloaded or otherwise obtained shall be at your own discretion and risk and you will be solely responsible for any damage to your computer systems or results from the download of such material and/or data.



Never give your password to anyone online. Never give your billing information except to facilitate a purchase.

Make your password at least six characters in length. Create a password that includes a combination of numbers and letters.

If you have fallen for an online scam and given out your password, change your password right away. You can do this by entering the ‘My Profile’ section and Modifying User Information.

Once you have finished surfing through, do not leave the site open. The only way to log off from the site is to close the window.

All information, dates, texts, messages and other materials are the sole responsibility of the person from where such things originated.

Any matter or opinion which is defamatory abusive, invasive of others privacy and objectionable from legal, moral and ethical points of view, should not be uploaded, posted or otherwise transmitted.

All contents posted by the user will become our property and we shall have perpetual rights to use, reproduce, modify, publish, translate, display and incorporate in other works.

We shall not be liable for any damage or loss of profit, goodwill etc.resulting from the use or invalidity to use our services, unauthorized access to or alter action of user’s data, statements, or conduct of any third party on the service and any other matter relating to the services.


User’s information may be disclosed if required by law.

In case of dispute or controversy arising out of this policy shall be referred to the chairman of VOICE society for his decision, which shall be final and binding on the parties.

Copyright to published material online , no further dissemination or sale is permissible.

Consumer VOICE is not responsible for the views expressed in articles or the views of the auther.

No article, story, test report can be reproduced from this magazine, without a written permission from the Editor. Material, test report, data from Consumer VOICE cannot be used for any marketing or promotional purposes.

All disputes are subject to the exclusive jurisdiction of competent courts in Delhi/New Delhi only.

Libel Insurance: The Consumer VOICE libel insurance policy extends to include typesetters, printers, distributors, co-publishers, and newspaper advertisements by Consumer VOICE.

If you have any questions or suggestions regarding our privacy policy, please contact at

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