Consumer VOICE helps flat owners' associations file complaints
How VOICE Society is a Voluntary Consumer Association under section 12 of Consumer Protection Act, 1986:
Hon’ble National Forum in the case of Moulivakkam Trust Heights Flats Affected Buyers Association v M/s Prime Sristi Housing Pvt Ltd & 29 Ors. had stated that if some persons come together and form an entity for the purpose of pursuing, propagating, advancing or safeguarding etc., the interests of the consumers in general or even a class or sub-class of the consumers, such an entity, in our opinion, would qualify as a ‘consumer association’. VOICE Society clears all the tests to come under the definition of voluntary consumer association.
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