Consumer VOICE

  Join Us Donate Now

Digital payments and risks

In the times of coronavirus, online shopping for essentials is now the order of the day, all thanks to digital payments. There are various types and modes of digital payments. Some of these include the use of debit or credit cards, internet banking, mobile wallets, digital payment apps, Unified Payments Interface (UPI) service, Bank prepaid cards and mobile banking.

Digital payments have emerged as an important tool for advancing financial inclusion because it reduces the cost of providing financial services to poor people and increases the safety and convenience of using savings, payments, and insurance products.

Need more updates? Send Us Your Details Here

I agree to receive latest information from Consumer VOICE

Digital Payments  are conducted over the internet and mobile channels and hence, any payment that is sent online or through mobile computing and internet-enabled devices can be termed as digital  payments.

However, though people are being encouraged to make online payments for all services so that one does not need to touch currency notes, there are financial risks attached with digital payments. The vulnerable consumers such as the low income group that are often beneficiaries of financial schemes could be victims of online fraud. Customers of mobile wallet are not liable if proved that transaction is unauthorised.

RBI had issued consumer protection rules for mobile wallets. The RBI also issued guidelines limiting Consumer’s liability in case of unauthorised transactions that have taken place from their mobile wallets.

To learn more about the digital payments and risks you can send in your queries to us. Click here to  learn about the digital payments and risks.

Translate »