Consumer VOICE

  Join Us Donate Now

Big Tobacco, Tiny Targets Study 2020

On 12th January, on the occasion of Swami Vivekanada’s birth anniversary, which is also celebrated as National Youth Day, the report of Big Tobacco, Tiny Targets Study 2020 was released online. The study was conducted across 1011 educational institutions and 885 points of sale were investigated. A mobile app in […]

Read More

Health foods during harvest festival

Harvest festival which is celebrated in the middle of January, midwinter, is also a time when people are affected with viral and flu. We can’t forget the pandemic of 2020 which began in January in Wuhan in China and gradually engulfed the whole world. With cold wave and harsh winters […]

Read More
National Consumer Day 2020 – Time for consumers to awake and arise

National Consumer Day 2020 – Time for consumers to awake and arise

By Ashim Sanyal, COO Consumer VOICE Every year 24th December is observed as National Consumer Dayin India with a specific theme. On this day the Consumer Protection Act, 1986 had received the assent of the President. The enactment of this Act is considered as a historic milestone in the consumer movement […]

Read More

Top reasons for health insurance claims getting rejected

Health insurance claims can be of two types – cashless or reimbursement. Cashless Health Insurance is a policy in which the hospital expenses are settled directly between the insurance company and the network hospital. In a non-networked hospital, treatment can be done with re-embarkation facility. But in several cases it has been found that […]

Read More

Health Effects of Acrylamide Consumption

Acrylamide is a chemical compound that is formed in some foods when they undergo high-temperature cooking processes like frying, roasting and baking. Sugars and an amino acid (asparagine), which are naturally present in food items are responsible for acrylamide formation. These food items include potatoes, coffee, cereals, etc. According to […]

Read More

Shopping online? These hacks may come in handy

Do you shop online while your device is connected with a public wifi network or do you check the seller’s details first before making the e-payment? Upgrade yourself with such relevant information by reading the following writeup penned down by Sandeep Kamble, Founder & CTO, SecureLayer7. E-commerce has become the […]

Read More

How pure is your ghee?

Cow ghee is the pure clarified fat-derived solely from milk or curd or desi butter or from cream to which no colouring matter flavor or preservative gets added. Ghee is an important dairy product that enters inter-state trade too. Due to variation in its composition from region to region and […]

Read More

Common Reasons for Rejection of Term Insurance Claims

What are some of the Reasons for Rejection of Term Insurance Claims? Term insurance is the simplest form of life insurance. It helps families to stay financially afloat after the death of the earning member of the family. A term insurance provides financial protection to your family at the most reasonable […]

Read More
India and WHO Framework Convention on Tobacco Control

India and WHO Framework Convention on Tobacco Control

The WHO Framework Convention on Tobacco Control (WHO FCTC) is the first international treaty negotiated under the auspices of WHO. It was adopted by the World Health Assembly on 21 May 2003 and entered into force on 27 February 2005. It has since become one of the most rapidly and […]

Read More
Tricks of availing bank loan against a secondhand car

Tricks of availing bank loan against a secondhand car

The pandemic has changed a lot of things and our lives in many ways. It has also changed the way we travel. So, buying a secondhand car is almost in everyone’s mind these days due to the risks associated with travelling by other means. Study says there is a growing […]

Read More

Say NO to trans fat to live with a healthy heart

For years only nutritionists and cardiologists knew about trans fats – the meanest of all fats. This fat is the heart’s worst enemy and different research starting from the early 1990s raised the alarm bell for the harmful effects of trans fats which are also known as partially hydrogenated oils. […]

Read More
Pecuniary Jurisdiction under Consumer Protection Act, 2019

Pecuniary Jurisdiction under Consumer Protection Act, 2019

The National Consumer Disputes Redressal Commission (NCDRC) in M/S Pyaridevi Chabiraj Steels Pvt. Ltd. V. National Insurance Company Ltd. & Ors. [Consumer Case No. 833 of 2020]  held that for determining the pecuniary jurisdiction of the Consumer for a and the value of the goods “paid” as consideration has to be taken […]

Read More

Easy tips to buy the best semi-automatic washing machine

Market is full of various brands and types of washing machines which makes it a herculean task to choose the right one. Additionally, your choice may also be dependent on your budget. Here, we have tried to make this task easier for you. A good number of washing machines differ in […]

Read More
Sustainable products and consumption – Are we ready?

Sustainable products and consumption – Are we ready?

By Ashim Sanyal, COO Consumer VOICE How optimistic are we about sustainable products? We as consumers do talk about sustainable products and some survey results even show that consumers are willing to pay more, but when it comes to sustainability, actions speak louder than words. Sustainability as we all know […]

Read More

National Road Safety Webinar by Road Safety Network

Motor Vehicles Amendment Act 2019 completed one year on September 1, 2020. After almost 30 years a major change came in the form of MVAA 2019 in road safety scenario of India. This Act became a reality due to the dedicated efforts of various stakeholders. To discuss further actions and […]

Read More

Is your toothpaste safe?

With so many brands and types of toothpaste in the market, and with as many advertising claims, it can be a daunting task to choose the right one. The first step towards maintaining of dental hygiene is the use of the right tooth paste. However, the Indian market is flooded […]

Read More

Choose your Marie Biscuit Wisely

Grocery shopping has become perplexed these days with our priority on contactless and seamless buying experiences while in a store. In such a situation, going with a buying list makes sense. And it’s even better if you know the brand to buy from the nearby store. Our evaluation report

Read More

10 things to consider before buying your next smartphone

Smartphone has invaded every living moment of our lives. Be it personal or professional usages, the need of a smartphone is just like the need of anything essential. However, with the given endless options of smartphones, it is really cumbersome to make the best decision. The following guide is here […]

Read More

5 Positive Key Features in Consumer Protection Act, 2019

The old Consumer Protection Act of 1986 has been repealed and replaced lock stock and barrel with the new law passed by the Parliament in 2019. The new law has come into effect from 20th July, 2020 ushering in many new changes. The five positive changes that have replaced the

Read More
WHAT TO LOOK FOR IN BUTTERMILK (CHACH)?

WHAT TO LOOK FOR IN BUTTERMILK (CHACH)?

Consumer VOICE has selected five popular brands packed in a plastic pouch of buttermilk to interpret the nutritional information given on their labels. The chosen brands are–Amul, Ananda, Mother Dairy, Namaste India, and Patanjali. We found the energy value is highest in brand Mother Dairy and lowest in Patanjali. Protein […]

Read More
WHY THIS RICE BRAN OIL SCORES THE HIGHEST?

WHY THIS RICE BRAN OIL SCORES THE HIGHEST?

Foods cooked with rice bran oil absorb up to 15-20 per cent less oil! Less oil absorbed results in reduced calories, better, lighter tasting food and enhanced flavor and palatability. Consumer Voice team tested 9 popular brands of rice bran oils at an NABL accredited lab to rank the oils […]

Read More
अब देश में लागू होगा नया कंज्यूमर प्रोटेक्शन एक्ट, जानें क्या है इसकी विशेषता और नये उपभोक्ता अधिकार

अब देश में लागू होगा नया कंज्यूमर प्रोटेक्शन एक्ट, जानें क्या है इसकी विशेषता और नये उपभोक्ता अधिकार

देश में 20 जुलाई, 2020 से कंज्यूमर प्रोटेक्शन एक्ट-2019 लागू होने जा रहा है। भारत सरकार ने पिछले दिनों कंज्यूमर प्रोटेक्शन एक्ट-2019 को पूरे देश में लागू करने का नोटिफिकेशन जारी कर दिया था। अब यह नया कानून कंज्यूमर प्रोटेक्शन एक्ट 1986 की जगह ले लेगा। इस नये कानून में […]

Read More
Front-of-package labelling (FOPL) – Healthy choice for consumers

Front-of-package labelling (FOPL) – Healthy choice for consumers

By Ashim Sanyal, COO Consumer VOICE Did you know that poor diet is not limited to insufficient intake of nutrients but also excess intake of salt, sugar and fat which is one of the biggest cause of non-communicable diseases worldwide, with India being no exception. According to the National Diabetes […]

Read More

World Food Safety Day

World Food Safety Day – June 07, 2020 The second World Food Safety Day (WFSD) will be celebrated on 7th June, 2020 to draw attention and inspire action to help prevent, detect and manage foodborne risks, contributing to food security, human health, economic prosperity, agriculture, market access, tourism and sustainable […]

Read More

Let’s Be Realistic About Eating Healthy

Instead of over-ambitious food resolutions, small changes in eating habits can make a big difference. Dr Rajni Chopra | Feb 22, 2020 Setting unrealistic dietary resolutions like zero eating out, zero-packaged foods, et al. are more often than not impossible to keep. Instead, moderation rather than abstinence would to be a more […]

Read More

Trans Fat: The Next Epidemic To Watch Out For

Nilanjana Bose | May 21, 2020 More people die annually from heart diseases than from any other cause. And trans fats are to blame. Currently, the world is reeling under a global pandemic that has exposed colossal chinks in the world’s ability to deal with this scourge. COVID-19 has shown its unprecedented […]

Read More

Trans Fats: The Devil Is In The Details

Ramananda Sengupta | Jul 03, 2020 India plans to cap the amount of this deadly unsaturated fat found across various food sectors before the WHO deadline of 2023. But some loopholes in the draft law need to be plugged first. Apart from the fact that they taste good, what do the cakes […]

Read More
Righteous move to remove ‘fair’ from lovely

Righteous move to remove ‘fair’ from lovely

Beauty is beyond color, caste, and creed. And the recent fallout by the several consumer bodies for promoting the notion of ‘fairness is determinant of beauty and success’ has been vehemently ridiculed. Facing such immense protests and reactions from various platforms, now FMCG major Unilever has decided to drop the […]

Read More
High fibre’ claim by Cremica biscuit is false

High fibre’ claim by Cremica biscuit is false

Five popular brands of digestive biscuits and cookies were chosen to interpret the nutritional information given on their labels. Selected brands for study were-Britannia Nutri Choice, Cremica, McVities, Tasty Treat, and Parle Nutricrunch Honey and Oats Cookies. The energy value of all brands was found approximately the same (481 to […]

Read More
What is mindful eating and how it can save you?

What is mindful eating and how it can save you?

Mindful or sustainable eating stands on the concept of a healthy diet together with sustaining the environment for future generations. So what is a sustainable food item? The entire process involved in bringing it to the present state of consumption should have caused minimal damage to the environment, It should […]

Read More
World No Tobacco Day 2020 – Towards a tobacco free generation

World No Tobacco Day 2020 – Towards a tobacco free generation

Tobacco products kill more than 8 million people every year which effectively means the future generation. With each passing day, tobacco and related industry is becoming smarter by the day. To target adolescents, the tobacco industry is coming up with several tricks and tactics. Some of these are: Sponsored events […]

Read More

Say no to vanaspati (ghee)

Vanaspati is an industrial product and formed by partial hydrogenation of refined edible vegetable oil or oils. Hydrogenated oils are more stable than corresponding natural oils. They are not only stable and make the fried food product last longer but also adds taste. The reason being, there is widespread use of […]

Read More

Webinar on Tea for Good Health – Hosted by Consumer VOICE Chai, cha, tea, call it by whatever name, a cup of good tea is all you need to cheer you up in the morning.  The ritual of drinking tea in India transcends all boundaries and it comes with different […]

Read More

Everything You Need To Know About Maintenance Charges

Mrigank Sharma, a first-time home buyer, who invested in a 3BHK flat knew was in for a rude shock when the developer asked for an extra Rs 2.5 lakhs against the original payment plan as part of maintenance charges. Little did he know that to get the complete possession of […]

Read More

Legal Provisions Under RERA & FAQs On Maintenance Charges: Part II

The Real Estate (Regulation and Development) Act, 2016 (RERA) makes it compulsory under Section (4)(d), for the developer to be responsible for providing and maintaining the essential services, on reasonable charges, till it is taken over by the association of the allottees. On possession, the builder makes the buyer enter into a […]

Read More

कोविड-19: इस दौर में बच्चों का टीकाकरण है जरूरी, रखें ये सावधानियां… डाँ. एच. सी. भट्ट (एमडी)

इस समय पूरा विश्व कोरोना महामारी के दौर से गुजर रहा है। सरकार ने अपने लॉकडाउन-3 पीरियड के समय देश को अलग-अलग जोनों में बांट दिया है। सबसे सुरक्षित जोन को ग्रीन कैटेगरी में रखा है जहां जनता को सबसे ज्यादा छूट दी गयी है। बता दें कि डब्ल्यूएचओ ने […]

Read More

सामान खरीदने से पहले तुलनात्मक जांच करना जरुरी

भारत में विदेशी कंपनियों के आने का एक सीधा-साधा फायदा अब उपभोक्ताओं को यह हुआ है कि कुछ भी खरीदने के लिए एक वस्तु के बहुत सारे विकल्प उनको बाजार में मिल जाते हैं। एक ही सामान को बेचने के लिए बाजार में कितने ब्रांड हैं इसका पूरा पता लगाना […]

Read More

अनुशासित होकर लड़ें कोरोना से जंगए अपनाएं इन घरेलू उपायों को

पूरे विश्व में फैली इस वैश्विक महामारी और भारत के लॉकडाउन पार्ट 2ण्0 के लिए जरुरी है कि हम सब कुछ दिन और सेल्फ आइसोलेशन को बनाए रखने के लिए तैयार हैं। हमने सामाजिक दूरी को बनाए रखते हुए भारत और राज्य सरकार द्वारा बताएं आदेशों का पालन करने के […]

Read More

RBI announces fresh liquidity measures to bolster lockdown impact 2.0

The Reserve Bank of India (RBI) on Friday (17th April, 2020) announced additional measures to cushion the economy and maintain liquidity amidst the coronavirus lockdown. RBI announces Long Term Repo Operations (LTRO) to conduct long-term repo operations–Rs 50,000 crore to begin with–in tranches of appropriate sizes. The move will boost […]

Read More

Stay Cool with the Best Inverter AC

Check noise level, capacity, star-rating, and after-sales to buy an inverter AC this summer You don’t go to buy an air conditioner every day. Therefore, when the need hit you badly, know that choosing an inverter air conditioner over other conventional AC may seem to be a smart decision. But […]

Read More

कोविड-19 का प्रकोप: ऐसे बढ़ायें अपनी प्रतिरक्षा प्रणाली यानी इम्यून सिस्टम

कोविड.2019 का प्रकोप पूरी दुनिया में फैल गया है। वैश्विक महामारी के इस दौर में जब हम सामाजिक दूरी को बनाए रख रहे हैं तो इस समय हमें अपने स्वास्थ्य का भी विशेष ध्यान रखना महत्वपूर्ण है। इस लेख के माध्यम से कंस्यूमर वॉयस यही समझाने का प्रयास कर रहा […]

Read More

Consumerism – Present and Post Covid-19

We have already started thinking about how and how much consumerism and the role that it plays in the future, will change in the post Coronavirus scenario. COVID-19 is spreading like wild fire throughout the world creating a path of death and destruction. Unfortunately, India has also fallen prey to this. The world is […]

Read More

“OIL FORTIFICATION – A Drive against Malnutrition”

The harmful effects of vitamin and mineral deficiencies have gained considerable recognition in India and are now seen as a pressing public health challenge. India has the second largest population in the world and this population is growing at the second highest rate of growth globally. India also has the […]

Read More
RBI Announces Economic Policy Measures

RBI Announces Economic Policy Measures

In the midst of the coronavirus pandemic- how does it impact the common man? On 27th March 2020, the RBI Governor announced certain measures to mitigate the sufferings of the capital market and the common man. Let’s highlight some of the main points: RBI announces a cut in the Repo […]

Read More
Economic Package as announced by the Government of India

Economic Package as announced by the Government of India

India’s Finance Minister Nirmala Sitharaman announced on 26th March, 2020 a slew of economic measures totalling to Rs.1.7 lakh Crores aimed to offset the negative impact, albeit partially, in the aftermath of the coronavirus pandemic sweeping our Country, so that the common man gets some relief from ‘the locked down’ […]

Read More
Covid 19 and Hypertension

Covid 19 and Hypertension

Covid 19 is wreaking havoc worldwide to say the least. Though this virus does not distinguish between males and females, young and old, race and gender, yet there are certain section of the society who are more vulnerable. Among those are people with hypertension or high blood pressure. As researchers […]

Read More

Consumer VOICE Survey On Trans Fat In Foods

50% of sample food products have not met the draft standard – Consumer Voice Survey On 28th August 2019, FSSAI issued a draft notification that said, “Food Products in which edible oils and fats are used as an ingredient should not contain trans fatty acids more than 2 per cent […]

Read More

The Price of Misleading Advertisements

BY MR. ASHIM SANYAL, COO CONSUMER VOICE Did you know irresponsible advertising can boomerang? Businesses are not allowed to make statements that are incorrect or likely to create a false impression. The Consumer Protection Act 2019 provides provisions for deterrent punishment to check misleading advertisements. The authority will have power […]

Read More

Hand hygiene is the single most effective way to prevent coronavirus and various infections. Human skin provides a favourable environment for the existence and multiplication of a variety of microbes. The hands/skin come in contact with harmful bacteria/ germs while using common public places, public transport, polluted/contained environments, etc. Several […]

Read More
World Consumer Rights Day 2020

World Consumer Rights Day 2020

Climate change is affecting millions of people the world over. This problem should be urgently addressed by global leaders to avert an environmental breakdown and one of the solutions is sustainable consumption. Consumers have a great role to play in this and as a recent study shows that 66% of […]

Read More

Sunflower Oils – Who is the first among the equals?

Golden, light and healthy-sunflower oil is naturally extracted from sunflower seeds and bears a subtle taste. The oils are refined through different processes such as express and solvent refined to make them edible. The Indian Standard (IS 4277:2014) though prescribes different grades of the oil, however, both expressed and refined […]

Read More

Relief to Star Plus and Bharti Airtel in KBC case

Supreme Court Division Bench, set aside National Commission’s order, in Star India (P) Ltd. v. Society of Catalysts & Anr, directing Star India and Bharti Airtel to collectively pay punitive damages amounting to Rs. 1 crore to the complainant organisation for unfair trade practice in their extremely popular TV game show ‘KBC’ (Kaun banega […]

Read More

National Youth Day 2020 -Tobacco Intervention

Every year National Youth Day is celebrated across India on 12th January to celebrate the birth anniversary of Swami Vivekananda, to spread his ideas among the youth in our country. To remember his values and ideals, Consumer VOICE along with its state partners circulated a press note urging the government to […]

Read More

Are you using the Number 1 Product – Find out here?

Did you know Delhi Jal Board (DJB) water is better than Bisleri and Kinley in 20 litre packaged drinking water? Do you know that you could be having frozen dessert in the name of ice cream? Well how do you know if your brand of oil contains saturated fat or […]

Read More
Translate »