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Big Tobacco, Tiny Targets Study 2020

On 12th January, on the occasion of Swami Vivekanada’s birth anniversary, which is also celebrated as National Youth Day, the report of Big Tobacco, Tiny Targets Study 2020 was released online. The study was conducted across 1011 educational institutions and 885 points of sale were investigated. A mobile app in […]

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Health foods during harvest festival

Harvest festival which is celebrated in the middle of January, midwinter, is also a time when people are affected with viral and flu. We can’t forget the pandemic of 2020 which began in January in Wuhan in China and gradually engulfed the whole world. With cold wave and harsh winters […]

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Top reasons for health insurance claims getting rejected

Health insurance claims can be of two types – cashless or reimbursement. Cashless Health Insurance is a policy in which the hospital expenses are settled directly between the insurance company and the network hospital. In a non-networked hospital, treatment can be done with re-embarkation facility. But in several cases it has been found that […]

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Health Effects of Acrylamide Consumption

Acrylamide is a chemical compound that is formed in some foods when they undergo high-temperature cooking processes like frying, roasting and baking. Sugars and an amino acid (asparagine), which are naturally present in food items are responsible for acrylamide formation. These food items include potatoes, coffee, cereals, etc. According to […]

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How pure is your ghee?

Cow ghee is the pure clarified fat-derived solely from milk or curd or desi butter or from cream to which no colouring matter flavor or preservative gets added. Ghee is an important dairy product that enters inter-state trade too. Due to variation in its composition from region to region and […]

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Common Reasons for Rejection of Term Insurance Claims

What are some of the Reasons for Rejection of Term Insurance Claims? Term insurance is the simplest form of life insurance. It helps families to stay financially afloat after the death of the earning member of the family. A term insurance provides financial protection to your family at the most reasonable […]

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India and WHO Framework Convention on Tobacco Control

India and WHO Framework Convention on Tobacco Control

The WHO Framework Convention on Tobacco Control (WHO FCTC) is the first international treaty negotiated under the auspices of WHO. It was adopted by the World Health Assembly on 21 May 2003 and entered into force on 27 February 2005. It has since become one of the most rapidly and […]

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Tricks of availing bank loan against a secondhand car

Tricks of availing bank loan against a secondhand car

The pandemic has changed a lot of things and our lives in many ways. It has also changed the way we travel. So, buying a secondhand car is almost in everyone’s mind these days due to the risks associated with travelling by other means. Study says there is a growing […]

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Pecuniary Jurisdiction under Consumer Protection Act, 2019

Pecuniary Jurisdiction under Consumer Protection Act, 2019

The National Consumer Disputes Redressal Commission (NCDRC) in M/S Pyaridevi Chabiraj Steels Pvt. Ltd. V. National Insurance Company Ltd. & Ors. [Consumer Case No. 833 of 2020]  held that for determining the pecuniary jurisdiction of the Consumer for a and the value of the goods “paid” as consideration has to be taken […]

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Easy tips to buy the best semi-automatic washing machine

Market is full of various brands and types of washing machines which makes it a herculean task to choose the right one. Additionally, your choice may also be dependent on your budget. Here, we have tried to make this task easier for you. A good number of washing machines differ in […]

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Sustainable products and consumption – Are we ready?

Sustainable products and consumption – Are we ready?

By Ashim Sanyal, COO Consumer VOICE How optimistic are we about sustainable products? We as consumers do talk about sustainable products and some survey results even show that consumers are willing to pay more, but when it comes to sustainability, actions speak louder than words. Sustainability as we all know […]

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National Road Safety Webinar by Road Safety Network

Motor Vehicles Amendment Act 2019 completed one year on September 1, 2020. After almost 30 years a major change came in the form of MVAA 2019 in road safety scenario of India. This Act became a reality due to the dedicated efforts of various stakeholders. To discuss further actions and […]

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Is your toothpaste safe?

With so many brands and types of toothpaste in the market, and with as many advertising claims, it can be a daunting task to choose the right one. The first step towards maintaining of dental hygiene is the use of the right tooth paste. However, the Indian market is flooded […]

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WHAT TO LOOK FOR IN BUTTERMILK (CHACH)?

WHAT TO LOOK FOR IN BUTTERMILK (CHACH)?

Consumer VOICE has selected five popular brands packed in a plastic pouch of buttermilk to interpret the nutritional information given on their labels. The chosen brands are–Amul, Ananda, Mother Dairy, Namaste India, and Patanjali. We found the energy value is highest in brand Mother Dairy and lowest in Patanjali. Protein […]

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WHY THIS RICE BRAN OIL SCORES THE HIGHEST?

WHY THIS RICE BRAN OIL SCORES THE HIGHEST?

Foods cooked with rice bran oil absorb up to 15-20 per cent less oil! Less oil absorbed results in reduced calories, better, lighter tasting food and enhanced flavor and palatability. Consumer Voice team tested 9 popular brands of rice bran oils at an NABL accredited lab to rank the oils […]

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अब देश में लागू होगा नया कंज्यूमर प्रोटेक्शन एक्ट, जानें क्या है इसकी विशेषता और नये उपभोक्ता अधिकार

अब देश में लागू होगा नया कंज्यूमर प्रोटेक्शन एक्ट, जानें क्या है इसकी विशेषता और नये उपभोक्ता अधिकार

देश में 20 जुलाई, 2020 से कंज्यूमर प्रोटेक्शन एक्ट-2019 लागू होने जा रहा है। भारत सरकार ने पिछले दिनों कंज्यूमर प्रोटेक्शन एक्ट-2019 को पूरे देश में लागू करने का नोटिफिकेशन जारी कर दिया था। अब यह नया कानून कंज्यूमर प्रोटेक्शन एक्ट 1986 की जगह ले लेगा। इस नये कानून में […]

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World Food Safety Day

World Food Safety Day – June 07, 2020 The second World Food Safety Day (WFSD) will be celebrated on 7th June, 2020 to draw attention and inspire action to help prevent, detect and manage foodborne risks, contributing to food security, human health, economic prosperity, agriculture, market access, tourism and sustainable […]

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Let’s Be Realistic About Eating Healthy

Instead of over-ambitious food resolutions, small changes in eating habits can make a big difference. Dr Rajni Chopra | Feb 22, 2020 Setting unrealistic dietary resolutions like zero eating out, zero-packaged foods, et al. are more often than not impossible to keep. Instead, moderation rather than abstinence would to be a more […]

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Trans Fat: The Next Epidemic To Watch Out For

Nilanjana Bose | May 21, 2020 More people die annually from heart diseases than from any other cause. And trans fats are to blame. Currently, the world is reeling under a global pandemic that has exposed colossal chinks in the world’s ability to deal with this scourge. COVID-19 has shown its unprecedented […]

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Trans Fats: The Devil Is In The Details

Ramananda Sengupta | Jul 03, 2020 India plans to cap the amount of this deadly unsaturated fat found across various food sectors before the WHO deadline of 2023. But some loopholes in the draft law need to be plugged first. Apart from the fact that they taste good, what do the cakes […]

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Say no to vanaspati (ghee)

Vanaspati is an industrial product and formed by partial hydrogenation of refined edible vegetable oil or oils. Hydrogenated oils are more stable than corresponding natural oils. They are not only stable and make the fried food product last longer but also adds taste. The reason being, there is widespread use of […]

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Everything You Need To Know About Maintenance Charges

Mrigank Sharma, a first-time home buyer, who invested in a 3BHK flat knew was in for a rude shock when the developer asked for an extra Rs 2.5 lakhs against the original payment plan as part of maintenance charges. Little did he know that to get the complete possession of […]

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Legal Provisions Under RERA & FAQs On Maintenance Charges: Part II

The Real Estate (Regulation and Development) Act, 2016 (RERA) makes it compulsory under Section (4)(d), for the developer to be responsible for providing and maintaining the essential services, on reasonable charges, till it is taken over by the association of the allottees. On possession, the builder makes the buyer enter into a […]

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कोविड-19: इस दौर में बच्चों का टीकाकरण है जरूरी, रखें ये सावधानियां… डाँ. एच. सी. भट्ट (एमडी)

इस समय पूरा विश्व कोरोना महामारी के दौर से गुजर रहा है। सरकार ने अपने लॉकडाउन-3 पीरियड के समय देश को अलग-अलग जोनों में बांट दिया है। सबसे सुरक्षित जोन को ग्रीन कैटेगरी में रखा है जहां जनता को सबसे ज्यादा छूट दी गयी है। बता दें कि डब्ल्यूएचओ ने […]

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सामान खरीदने से पहले तुलनात्मक जांच करना जरुरी

भारत में विदेशी कंपनियों के आने का एक सीधा-साधा फायदा अब उपभोक्ताओं को यह हुआ है कि कुछ भी खरीदने के लिए एक वस्तु के बहुत सारे विकल्प उनको बाजार में मिल जाते हैं। एक ही सामान को बेचने के लिए बाजार में कितने ब्रांड हैं इसका पूरा पता लगाना […]

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अनुशासित होकर लड़ें कोरोना से जंगए अपनाएं इन घरेलू उपायों को

पूरे विश्व में फैली इस वैश्विक महामारी और भारत के लॉकडाउन पार्ट 2ण्0 के लिए जरुरी है कि हम सब कुछ दिन और सेल्फ आइसोलेशन को बनाए रखने के लिए तैयार हैं। हमने सामाजिक दूरी को बनाए रखते हुए भारत और राज्य सरकार द्वारा बताएं आदेशों का पालन करने के […]

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RBI announces fresh liquidity measures to bolster lockdown impact 2.0

The Reserve Bank of India (RBI) on Friday (17th April, 2020) announced additional measures to cushion the economy and maintain liquidity amidst the coronavirus lockdown. RBI announces Long Term Repo Operations (LTRO) to conduct long-term repo operations–Rs 50,000 crore to begin with–in tranches of appropriate sizes. The move will boost […]

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Stay Cool with the Best Inverter AC

Check noise level, capacity, star-rating, and after-sales to buy an inverter AC this summer You don’t go to buy an air conditioner every day. Therefore, when the need hit you badly, know that choosing an inverter air conditioner over other conventional AC may seem to be a smart decision. But […]

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कोविड-19 का प्रकोप: ऐसे बढ़ायें अपनी प्रतिरक्षा प्रणाली यानी इम्यून सिस्टम

कोविड.2019 का प्रकोप पूरी दुनिया में फैल गया है। वैश्विक महामारी के इस दौर में जब हम सामाजिक दूरी को बनाए रख रहे हैं तो इस समय हमें अपने स्वास्थ्य का भी विशेष ध्यान रखना महत्वपूर्ण है। इस लेख के माध्यम से कंस्यूमर वॉयस यही समझाने का प्रयास कर रहा […]

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Consumerism – Present and Post Covid-19

We have already started thinking about how and how much consumerism and the role that it plays in the future, will change in the post Coronavirus scenario. COVID-19 is spreading like wild fire throughout the world creating a path of death and destruction. Unfortunately, India has also fallen prey to this. The world is […]

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Sunflower Oils – Who is the first among the equals?

Golden, light and healthy-sunflower oil is naturally extracted from sunflower seeds and bears a subtle taste. The oils are refined through different processes such as express and solvent refined to make them edible. The Indian Standard (IS 4277:2014) though prescribes different grades of the oil, however, both expressed and refined […]

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Relief to Star Plus and Bharti Airtel in KBC case

Supreme Court Division Bench, set aside National Commission’s order, in Star India (P) Ltd. v. Society of Catalysts & Anr, directing Star India and Bharti Airtel to collectively pay punitive damages amounting to Rs. 1 crore to the complainant organisation for unfair trade practice in their extremely popular TV game show ‘KBC’ (Kaun banega […]

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National Youth Day 2020 -Tobacco Intervention

Every year National Youth Day is celebrated across India on 12th January to celebrate the birth anniversary of Swami Vivekananda, to spread his ideas among the youth in our country. To remember his values and ideals, Consumer VOICE along with its state partners circulated a press note urging the government to […]

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Are you using the Number 1 Product – Find out here?

Did you know Delhi Jal Board (DJB) water is better than Bisleri and Kinley in 20 litre packaged drinking water? Do you know that you could be having frozen dessert in the name of ice cream? Well how do you know if your brand of oil contains saturated fat or […]

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Top Ten Judgments Of 2019

The new Consumer Protection Act of 2019 has finally seen the light of the day by replacing the old Act of 1986. Lot has been done in 2019 in Consumer Law. Well, the Act has been modified to strengthen the Consumer Law. It is the case laws where court/commission interprets relevant sections and […]

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Top 10 Judgements of 2019, Top 10 consumer cases of 2019

Homebuyers can’t be forced to accept possession in case of unreasonably delayed flat: Supreme Court. Pioneer Urban Land & Infrastructure Ltd. vs. Govindan Raghavan In The Supreme Court of India Civil Appellate Jurisdiction Civil Appeal No. 12238 Of 2018 Bench: Justices Uday Umesh Lalit & Indu Malhotra Decided On: April […]

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Road Safety Network urges government to strengthen helmet law

Despite having a dismal record of road fatalities of two wheelers in 2019, Government of Gujarat has made the use of helmets optional in the state. The number of casualties stood at 55,336 in 2019 with 43,614 (79%) of them due to non-use of helmets.  Of the 7996 fatalities in […]

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राष्ट्रीय उपभोक्ता दिवस (24 दिसंबर) पर विशेष रिपोर्ट : ताकि गुमराह न हो देश का उपभोक्ता

देश में 24 दिसंबर को राष्ट्रीय उपभोक्ता दिवस मनाने का उद्देश्य उपभोक्ताओं को उनके हितों के संरक्षण के प्रति जागरूक करना है। बढ़ते बाजारवाद के चलते आज के दौर में हर कोई उपभोक्ता है। उदारीकरण के इस दौर में जैसे ही हम अपनी जरूरत की कोई चीज या सेवा लेते […]

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It takes time to Empower Consumers !

BY MR. ASHIM SANYAL, COO CONSUMER VOICE The year 2019 will be remembered as the year of consumer empowerment with the passage of Consumer Protection Act 2019 after 30 years. It has been a long haul for many consumer organizations working in the space of consumer education including Consumer Voice, […]

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आपको मिलेगा 59 मिनट में बिजनेस लोन, ऐसे करें अप्लाई

बाजार में प्रतिस्पर्धा और मौजूदा विकल्पों की उपलब्धता के कारण बैंक/एनबीएफसी और दूसरे संस्थानों को सुरक्षित लोन करना मुश्किल हो जाता है। क्या होगा जब सरकार द्वारा समर्थित प्लेटफ़ॉर्म आपका 59 मिनट में लोन पास कर दें? हम आपको यही बता रहे हैं कि किस तरह आप चरण-दर-चरण एक घंटे […]

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Road Accidents in India – A Stark Reality for All

151,417 road fatalities in 2018 467,044 road traffic accidents 479,418 injuries registered in 2018 Children below 18 years accounted for 9977 (6.6%) road deaths and Young & adults in age group of 18 – 35 years accounted for 72,737 (48%) deaths Least one can say about these facts are that they are alarming! Road traffic continues to be a major developmental issue, […]

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The Curse of Child Labour and Generating Consumer Awareness

BY MR. ASHIM SANYAL, COO CONSUMER VOICE According to the Census of India 2011, 10 million children are engaged in labour or seeking work. This picture is alarming. Add to that, instances of children working in the harshest of conditions like mining, zari and carpet factories, the case of child […]

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Green Action Week Workshop in Vivek Vihar and Ghaziabad

As part of Green Action Week, on the theme of sharing community, Consumer VOICE organised an event on 31st October 2019 with the residents of Vivek Vihar and Ghaziabad (NCR). The residents joined hands by planting air purifying plants and trees to contribute towards clean air for all campaign activities. Vivek […]

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Workshop on Tans Fats with Government School Teachers in Mayur Vihar

Consumer VOICE, a leading consumer organisation working for the protection of consumer issues, is campaigning at different levels for the elimination of trans fats from food in India. As part of this campaign, Consumer VOICE reached out to Government Co-education School, in Mayur Vihar Phase I,  Delhi to sensitise school […]

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Stakeholders’ Consultation on Road Safety

In order to strengthen road safety, Consumer VOICE in association with its state partners of Lucknow, Guwahati and Chandigarh organized stakeholders’ consultation in these cities. The six pillars of road safety were stressed in all the consultations which help in reducing road accidents. Lucknow, Uttar Pradesh Consumer VOICE along with […]

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